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Plum Village UK is name used for The Community of Interbeing UK which is a registered charity in England and Wales (registered charity number 1096680) and a company limited by guarantee in England and Wales (registered company number 4623280).
The registered office address is: Sunnyside House, South View Terrace, Yatton, Bristol BS49 4AH.
The type of personal information that we could collect about you includes:
Consent: We use consent to send you details on fundraising and campaigning by email and text. As is your right, you can withdraw your consent at any time. All our fundraising and campaigning emails include an unsubscribe link.
Performance of a Contract: We would need to process your information if you enter into a contract with us – for example, to provide your goods or services when you purchase a book or register for a course.
Legal Obligation: We need to retain and use certain records to uphold the law, for tax purposes such as Gift Aid administration, to satisfy legal, regulatory and compliance obligations.
Legitimate Interest: We may collect and use data where this is reasonably necessary for our legitimate interests. Such processing will be fair, balanced and will not unduly impact on your rights as an individual. For example, there may be times when it is not practical or appropriate to ask for your consent and where we are confident this will not impact on your rights.
Our legitimate interests include fundraising to support our charitable objectives. These objectives are to support mindfulness practice in the UK in the Plum Village tradition of Thich Nhat Hanh. In support of these legitimate interests we may collect or process personal data in the following ways:
We collect your data when you contact us directly, or interact with us via a third party, to:
In certain circumstances, we will conduct our own research and gather information that is available within the public domain. There is a certain amount of publicly available information from sources such as social media, published articles and news channels. We would use this information to improve our communications and fundraising approaches.
As a charity we communicate with individuals to encourage participation in our events and to raise money to fund our work. We send marketing and fundraising communications in a variety of ways:
BY EMAIL, SMS & PHONE: We will only communicate for marketing fundraising purposes via these channels if you have given us your consent for us to do so. As is your right you can withdraw your consent for any method of communication at any time. All our marketing and fundraising emails include an unsubscribe link, and you can also contact us via the details in part 1 above.
BY POST: We send marketing and fundraising information in the post on the basis of our legitimate interests. You will not receive mail from us if you have specifically requested not to. We try to understand your preferences in advance of sending out any communications by providing opt-in forms at the time that you subscribe to any of our membership or mailing lists. If you ever receive a mail from us and would prefer NOT to receive communications from us in the post, you can let us know by contacting us directly on email@example.com. Please note your preferences may not be updated immediately as we rely on volunteers to update our lists, but we will aim to process your request as soon as we can and within 28 days. You may unsubscribe yourself immediately from our marketing database by using the unsubscribe link at the bottom of all of our marketing emails.
BY SOCIAL MEDIAL ADVERTSING: If you are a social media user, we may use tools provided by the leading social media platforms, such as Facebook, to reach individuals likely to benefit from our events.
In order to improve the performance of our social media campaigns, we use conversion tracking to measure the outcome and improve the return on investment of Facebook Ads, for example, by reporting on the actions that audiences take after viewing those ads. We add a tracking pixel or cookie to our website and then track these conversions back to ads we are running on Facebook. No personal information is contained in or collected as a result of using pixels. To opt out of remarketing pixels and technologies, visit Facebook’s ad preferences page here.
Your data is retained for as long as is necessary for the purpose that it was collected for. We are obliged to keep certain data to fulfil certain legal obligations and matters of record keeping e.g. financial records which we are required to keep for 6 years. Any data that is retained is minimised to ensure that we are keeping only that which is required. We will securely delete all data when it is no longer required.
We will not sell or swap your personal data; and it is COI’s policy never to pass on your personal details to other organisations for their use, except when we have your express permission to do so or when the law requires it.
At COI we work with contracted suppliers and where applicable we will share your information. Your data will only be used under our explicit instructions and only for the purposes we specify, to carry out necessary operations for us, such as sending letters or processing financial transactions. All of our suppliers are trusted and have signed agreements with us, each of them agreeing to respect the security of your personal data. We review the policies and procedures of all third party suppliers to ensure we are satisfied with the level of their compliance with data protection laws, and that their systems are secure. In the event that we stop using a supplier, any of your data that they hold will be securely deleted.
There may be a need to disclose your personal data upon request to regulatory and government bodies as well as law enforcement agencies.
We want to ensure that your rights are upheld when we use and store the information you give to us.
You can request a copy of the information that we have on you. This will be free of charge in most cases. Please let us have details of the personal data you want to see and proof of your identity. You can send an email to firstname.lastname@example.org
If your personal information is out of date or is incorrect, we will correct it for you on request.
Simply let us know and we will delete your details from our database. This will mean that all records of you will be erased. Please note, for legal reasons we may be required to keep certain information e.g. in the case of financial details, where we are duty bound to keep these on file for 6 years.
We will stop all campaigning and fundraising communications, or communications via a specific channel, on request. If you have given us consent you can withdraw your consent at any time. We aim to update your record within 28 days.
If you do not wish your information to be used for the purposes of screening or profiling, let us know. We aim to update your record within 28 days.
Using your information elsewhere
If you feel that your data is not being managed in an appropriate manner, you can raise a concern with the Information Commissioner’s Office. You can also find general information from the ICO here: https://ico.org.uk/for-the-public
As an organisation we are committed to keeping your data safe. Your personal data is stored in databases secured with strong passwords and we regularly monitor our systems for vulnerabilities. Access to your data is closely monitored; it is only accessible by staff, volunteers and contractors who are bound by appropriate policies and procedures to protect your information.
We will review the policies and procedures of any third parties that we deal with, and ensure they are compliant with data protection laws.
If you don’t know what cookies are, or want to know more about the law, we suggest you visit this link http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/the_guide/cookies.aspx
The Community of Interbeing UK “the CoI” is a UK charity registered charity number1096680 and our company number is 4623280. We are committed to protecting and respecting your privacy.
We set out below our privacy policies and in particular:
The CoI does not actively track you as an individual.
If you send us an email via the contact form, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information and use it so that we are able to respond to your email.
We do not use 3rd Party / Tracking / Advertising cookies.
The cookies we use are detailed below:
Google Analytics We use this to track how you found our site and whether you were able to find the information you were looking for. User data is all anonymous.
WordPress This website uses WordPress as a Content Management System. It uses a “session cookie” which is essential for the website to work properly. User data is all anonymous.
All this information is anonymous and does not identify you as an individual.
Some people don’t like the idea of cookies, although in general they are harmless and only intended to improve user experience. To prevent cookies being set on your computer you can change your browser settings. Information on how to achieve this in a variety of browsers can be found at http://www.aboutcookies.org/.
Users are warned that rejecting all cookies from websites may in some cases limit their functionality and in a small number of cases may cause sites to become unusable.
Please use the contact form on this site to contact us.
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